Resort Management Software for World-Class Guest Experiences
Manage complex resort operations from a single platform. Coordinate group bookings, multi-activity scheduling, spa services, dining reservations, and guest experiences — all while maximizing revenue across every department.
Trusted by resorts and multi-activity properties worldwide
Resort Operations Are More Complex Than Standard Hotels
Generic hotel software was not built for the operational depth that resorts demand every day
Multi-Activity Coordination
Resorts juggle dozens of services simultaneously — spa bookings, water sports, guided tours, dining, and pool schedules. Without a unified system, double bookings and scheduling conflicts become a daily frustration that damages the guest experience.
Group Booking Complexity
Corporate retreats, weddings, conferences, and tour groups require block allocations, split billing, custom rates, and coordinated itineraries. Managing these manually or across disconnected tools leads to lost revenue and operational chaos.
Revenue Optimization Across Services
Resort revenue extends far beyond room rates. Without consolidated analytics across accommodation, F&B, spa, activities, and ancillary services, identifying underperforming departments and maximizing total guest spend is nearly impossible.
Complete Resort Operations Platform
Every tool your resort needs to deliver exceptional experiences and drive revenue
Group Booking Management
Handle block reservations for corporate retreats, weddings, and tour groups with ease. Manage room block allocation with automatic release dates, group rate negotiations, folio splitting, rooming lists, and a dedicated group leader portal for self-service management.
Multi-Activity Scheduling
Coordinate spa appointments, guided tours, water sports, golf tee times, restaurant reservations, and recreational facilities from one central calendar. Guests can book activities directly, and staff see real-time availability across every department.
Revenue Management & Analytics
Track RevPAR, ADR, occupancy, and total revenue per guest across all departments. Use seasonal pricing strategies, dynamic rate adjustments, package bundling, and demand-based forecasting to maximize revenue from every corner of your resort.
Guest Experience Hub
Deliver personalized service at scale with guest profiles that capture preferences, past stays, dietary requirements, and activity history. Automate pre-arrival communications, in-stay upsells, and post-departure follow-ups via email and WhatsApp.
Housekeeping & Maintenance
Manage large-scale housekeeping operations across multiple buildings, wings, and room categories. Assign tasks by zone, track real-time room status, schedule preventive maintenance, and ensure resort grounds and facilities are always guest-ready.
Channel Distribution
Distribute your resort inventory across Booking.com, Expedia, Airbnb, and dozens of OTAs simultaneously. Manage rates and availability from one dashboard, eliminate overbookings with real-time synchronization, and drive more direct bookings through your own booking engine.
Built for Resort-Scale Operations
Frontdesko understands the operational workflows that make resorts unique
Daily Resort Workflow Challenges
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1
Morning: Group Check-In Coordination
A 40-person corporate group arrives. Rooms need pre-assignment, welcome packages distributed, conference rooms prepared, and group billing set up — all before the first guest reaches the front desk.
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2
Midday: Activity Scheduling Conflicts
The spa is fully booked, a guided snorkeling tour has a waitlist, and pool cabanas need to be turned over. Meanwhile, a wedding party requests a last-minute venue change for their rehearsal dinner.
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3
Afternoon: Revenue Decisions Under Pressure
Occupancy is at 72% for next week. Should you lower OTA rates, push activity packages, or target the corporate segment? Without consolidated data, this decision is guesswork.
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4
Evening: Cross-Department Guest Requests
A VIP guest wants a late checkout, private dinner setup, and an early morning boat tour — requiring coordination across front desk, F&B, housekeeping, and activities.
How Frontdesko Solves These
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Unified Group Management
Pre-assign rooms, generate key cards in bulk, set up group folios, and trigger automated welcome messages — all from the group booking dashboard before guests even arrive.
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✓
Central Activity Calendar
Every activity, venue, and resource lives on one calendar. Staff see real-time availability, guests book through a guest portal, and conflicts are flagged automatically before they happen.
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Data-Driven Revenue Decisions
Consolidated dashboards show revenue per department, segment performance, and demand forecasts. Make pricing and distribution decisions based on real data instead of intuition.
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Cross-Department Coordination
Guest requests and special instructions flow automatically to every relevant department. Housekeeping, F&B, concierge, and activities all see guest preferences and pending tasks in real time.
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Scalable to Any Resort Size
From a 20-room eco-lodge to a 500-room beachfront resort, the platform adapts. Add buildings, zones, staff roles, and departments as your property grows — no migration required.
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Guest Experience Personalization
Build rich guest profiles over time. Returning guests are greeted by name with their preferences already applied — preferred room type, dietary needs, favorite activities, and pillow choice.
Frequently Asked Questions
Common questions about resort management software
What features do resorts need in management software?
Resorts require specialized capabilities beyond standard hotel PMS systems. Essential features include group booking management for conferences and events, multi-activity scheduling for spas, tours, and recreational facilities, centralized revenue analytics across all departments, a guest experience hub for personalized service, integrated housekeeping for large-scale operations, and multi-channel distribution. Frontdesko delivers all of these in one unified platform.
Can Frontdesko handle group bookings and events?
Yes. Frontdesko includes a comprehensive group booking engine built for resort-scale operations. You can manage block reservations for corporate retreats, weddings, conferences, and tour groups. Features include room block allocation with automatic release dates, group rate management, folio splitting across multiple guests, event space scheduling, and coordinated billing. Group leaders get a dedicated portal to manage rooming lists and preferences.
How does resort revenue management work?
Resort revenue management in Frontdesko goes beyond room rates. The platform provides consolidated analytics across accommodation, food and beverage, spa, activities, and ancillary services. You get real-time dashboards tracking RevPAR, ADR, occupancy, and total revenue per guest. The system supports seasonal pricing, package bundling, dynamic rate adjustments based on demand, and detailed forecasting to help maximize revenue across all resort departments.
Does Frontdesko integrate with activity booking systems?
Frontdesko includes built-in multi-activity scheduling, eliminating the need for separate activity booking tools. You can manage spa appointments, guided tours, water sports, golf tee times, restaurant reservations, and any other resort activity from one central calendar. Activities can be bundled into guest packages, charged to room folios, and tracked for availability in real time. The system also supports third-party integrations via API for specialized activity providers.
Is Frontdesko suitable for large resorts?
Absolutely. Frontdesko is built to scale from boutique eco-resorts to large multi-wing properties with hundreds of rooms. The platform supports unlimited room types and categories, multiple buildings and zones, large-scale housekeeping operations, team-based access controls with department-level permissions, and high-volume reservation processing. Our cloud infrastructure ensures fast performance regardless of property size, and our room-based pricing means you only pay for what you need.
Ready to Elevate Your Resort Operations?
Join resorts worldwide that use Frontdesko to streamline operations, delight guests, and maximize revenue across every department. Free for up to 5 rooms — no credit card required.
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